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REFUND POLICY

1. Introduction At Gold Street Trends, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure you have a positive shopping experience.

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2. Refund Eligibility

  • 30-Day Refund Window: You may request a refund within 30 days of receiving your order. To be eligible, items must be unused, in their original packaging, and in the same condition as when you received them.

  • Non-Refundable Items: Certain items, such as clearance products, gift cards, and personalized items, are not eligible for refunds.

3. How to Request a Refund

  • Contact Us: To initiate a refund, please contact our customer service team at refunds@goldstreettrends.com with your order number and reason for the refund request.

  • Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

4. Partial Refunds Partial refunds may be granted in certain situations, such as:

  • Items that are returned in a condition not fully resellable.

  • Items that are returned outside of the 30-day window but within a reasonable timeframe.

5. Late or Missing Refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at support@goldstreettrends.com.

6. Contact Information For questions about our Refund Policy, please contact us at refunds@goldstreettrends.com.

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